Outage in Loops

Elevated error rates for app.loops.so

Resolved Minor
November 18, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating Cloudflare related 500's at app.loops.so.
Components affected
Loops API Loops App Loops SMTP Relay

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 03:37PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/18/2025 03:01PM

Despite an initial suggestion that the issue was resolved at Cloudflare. We're still seeing a handful of errors.

MONITORING about 2 months ago - at 11/18/2025 02:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/18/2025 12:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 11/18/2025 12:24PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 11/18/2025 12:15PM

An upstream issue has been identified with Cloudflare. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

INVESTIGATING about 2 months ago - at 11/18/2025 12:13PM

We are currently investigating Cloudflare related 500's at app.loops.so.

Latest Loops outages

Transactional sending - 3 months ago
Outbound Webhooks - 3 months ago
Increased 500 errors - 4 months ago

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