Outage in Losant

Partial outage of API / databases

Resolved Minor
October 28, 2021 - Started almost 4 years ago
Official incident page

Incident Report

We are experiencing issues with our primary configuration storage database. Reading and writing device and workflow configuration is affected. We will provide an update shortly.

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 10/29/2021 01:35AM

A longer term mitigation is now in place, and the system has been operating normally.

MONITORING almost 4 years ago - at 10/28/2021 08:12PM

A fix has been implemented for the outage and the issue has been mitigated. We will continue to monitor the situation as we put a longer-term resolution in place.

INVESTIGATING almost 4 years ago - at 10/28/2021 07:52PM

We are seeing a recurrence of issues, where some users are experience slow read/write performance of application resources.

MONITORING almost 4 years ago - at 10/28/2021 05:12PM

We have implemented a fix for the platform outage and the issue has been mitigated. We are continuing to monitor the situation as we put a longer-term resolution in place.

IDENTIFIED almost 4 years ago - at 10/28/2021 05:00PM

The issue has been identified and we are currently working on a fix. We expect to have the issue resolved shortly. We will continue to update this page with more information.

INVESTIGATING almost 4 years ago - at 10/28/2021 04:29PM

We are experiencing issues with our primary configuration storage database. Reading and writing device and workflow configuration is affected. We will provide an update shortly.

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