Outage in Lucid Software
Document service slowdown
Resolved MinorIncident Report
Our document service slowed down for a few seconds and then recovered. We are investigating the root cause.
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RESOLVED
about 7 years ago - at 02/26/2019 11:42PM
This issue resolved itself a few seconds after the slowdown occurred. The root cause of this issue is from an increase in requests from one of our internal jobs. We are tuning the endpoints to paginate requests more aggressively.
INVESTIGATING
about 7 years ago - at 02/26/2019 09:50AM
Our document service slowed down for a few seconds and then recovered. We are investigating the root cause.
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