Outage in Lucky Orange

Shopify Payment Issues

Resolved Major
April 20, 2023 - Started over 1 year ago - Lasted about 10 hours
Official incident page

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Outage Details

Shopify is currently experiencing an outage with their payment gateway that is preventing merchants from upgrading to paid plans on apps. This is preventing any Lucky Orange customers that use the Shopify app from upgrading at this time. Shopify is diligently looking into this and we will provide an update as soon as this is resolved.
Components affected
Lucky Orange API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/20/2023 12:02PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 04/20/2023 02:23AM

Shopify is currently experiencing an outage with their payment gateway that is preventing merchants from upgrading to paid plans on apps. This is preventing any Lucky Orange customers that use the Shopify app from upgrading at this time. Shopify is diligently looking into this and we will provide an update as soon as this is resolved.

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