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Outage in Lucky Orange

Issues with capturing data

Resolved Major
December 21, 2023 - Started over 2 years ago - Lasted 35 minutes
Official incident page

Incident Report

There are some accounts having issues collecting data. We have identified the issue and are working to resolve this right away.
Components affected
Lucky Orange Data Collection

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/21/2023 01:51PM

The issue has been resolved. We identified that this did only effect a few accounts and those accounts should now be tracking visitors as normal again. Please reach out to support with any questions.

IDENTIFIED over 2 years ago - at 12/21/2023 01:18PM

There are some accounts having issues collecting data. We have identified the issue and are working to resolve this right away.

Latest Lucky Orange outages

Visitor Table Unavailable - about 2 months ago
Delayed data ingestion - 3 months ago
Delayed data ingestion - 3 months ago
Delay in data processing - 4 months ago
Data ingestion delays - 10 months ago

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