Outage in Lucky Orange
New data delayed
Resolved MajorIncident Report
We have identified an issue that is cause any new visitor data from being added to the account. We are working to resolve this issue and will make sure to provide updates as soon as it is resolved. You will not seeing any new visitor data come into recordings, heatmaps, funnels, etc. until this is resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 11/07/2024 02:20PM
All tracking has been restored and data will populate in your account for visits to the site moving forward.
IDENTIFIED
12 months ago - at 11/07/2024 12:03PM
We have identified an issue that is cause any new visitor data from being added to the account. We are working to resolve this issue and will make sure to provide updates as soon as it is resolved. You will not seeing any new visitor data come into recordings, heatmaps, funnels, etc. until this is resolved.
Latest Lucky Orange outages
Data ingestion delays - 4 months ago
Recordings Playback Outage - 5 months ago
Data not loading in - 10 months ago
Data Processing Delays - Reporting Tools Affected - about 1 year ago
Failed connection with 3rd parties - over 1 year ago
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