Outage in Lunchbox
Ticketing System - Intercom Experiencing issues (Emails)
Resolved MinorIncident Report
We are experiencing issues with our 3rd party ticketing software Intercom:
Please refer to this page for status updates:
https://www.intercomstatus.com/us-hosting
Components affected
Lunchbox Customer Support ToolsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/09/2026 09:21AM
This incident has been resolved.
INVESTIGATING
11 days ago - at 04/08/2026 06:41PM
We are experiencing issues with our 3rd party ticketing software Intercom:
Our help desk is down due to a 3rd party solution provider outage and our agents cannot create or access tickets consistently.
Please refer to this page for status updates:
https://www.intercomstatus.com/us-hosting
INVESTIGATING
11 days ago - at 04/08/2026 06:30PM
We are experiencing issues with our 3rd party ticketing software Intercom:
Please refer to this page for status updates:
https://www.intercomstatus.com/us-hosting
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