Outage in Luno

Delayed Balance Updates

Resolved Minor
November 18, 2024 - Started 15 days ago - Lasted 1 day
Official incident page

IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.

Outage Details

We are currently investigating an issue causing delayed balance updates for some customers. We are working on this as a priority and will provide updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 11/20/2024 07:47AM

We have confirmed that this has been fully resolved. Balances are being updated as expected.

We apologise for any inconvenience caused.

MONITORING 15 days ago - at 11/18/2024 06:14PM

We have pushed out a fix for this and we are seeing balances being updated as normal, we will continue to monitor this to ensure there are no further issues.

IDENTIFIED 15 days ago - at 11/18/2024 06:06PM

We have identified the cause of this issue and are working on a fix.

We hope to see this resolved soon and will provide updates as soon as possible.

INVESTIGATING 15 days ago - at 11/18/2024 05:39PM

We are currently investigating an issue causing delayed balance updates for some customers.

We are working on this as a priority and will provide updates as soon as possible.

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