Outage in Luno

Bundle Topups and Bundle Buys temporarily unavailable

Minor
January 06, 2025 - Started 1 day ago
Official incident page

IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.

Outage Details

Customers trying to create new Topups on bundles will receive an error, if customers already have a topup setup that was done before 21:00 UTC on 3 January 2025 there is no impact. Bundle Buys remain unaffected.
Latest Updates ( sorted recent to last )
MONITORING about 20 hours ago - at 01/07/2025 10:07AM

After further review impact may be seen for customers in Malaysia and South Africa - a fix is going out to resolve this where we're already seeing positive results.

Apologies for any inconvenience caused.

IDENTIFIED 1 day ago - at 01/06/2025 01:35PM

Customers trying to create new Topups on bundles will receive an error, if customers already have a topup setup that was done before 21:00 UTC on 3 January 2025 there is no impact.

Bundle Buys remain unaffected.

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