Incident Report
Dear MeluXina users,
We are currently facing some internet connectivity issue.
The issue is being investigated.
Thank you for your understanding
The LuxProvide team
Components affected
LuxProvide Connectivity LuxProvide ISPs LuxProvide Web Services LuxProvide Documentation (docs.lxp.lu) LuxProvide Statistics (insights.lxp.lu) LuxProvide Service Desk (servicedesk.lxp.lu) LuxProvide MeluXina - Web Services LuxProvide MeluXina Slurm REST API (slurm-api.lxp.lu) LuxProvide MeluXina S3 Data Transfer (s3.lxp.lu) LuxProvide MeluXina Open OnDemand (portal.lxp.lu) LuxProvide Meluxina - Compute Services LuxProvide Login Nodes LuxProvide Workload ManagerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
11 days ago - at 09/30/2026 05:08PM
Issue is being monitored and awaiting feedback from vendor.
INVESTIGATING
11 days ago - at 09/30/2026 03:16PM
A firewall module failure triggered 3 incidents in a row.
• Public Connectivity issue (14:47-14:59)
• Internal communication to the Workload manager (slurm) failure (16h06-16h20)
• Internal communication to the Workload manager (slurm) failure (16h32-16h46)
All services are now operational again.
Issue is still being investigated with the vendor support.
For any questions, please contact our Service Desk.
Thank you for your understanding,
The LuxProvide team
INVESTIGATING
11 days ago - at 09/30/2026 12:59PM
Dear MeluXina users,
We are currently facing some internet connectivity issue.
The issue is being investigated.
Thank you for your understanding
The LuxProvide team
Latest LuxProvide outages
Lustre tier1 error - 8 days ago
MeluXina Rack power loss - about 1 month ago
Partial access limits for security maintenance - 5 months ago
Access blocked due to high-level vulnerability - 5 months ago
The Status Page Aggregator with Early Outage Detection
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