Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in M.D.G. IT

Incoming ticket reply emails are not being attached to tickets

Resolved Minor
February 21, 2024 - Started about 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

Piped ticket emails are not working after a critical security upgrade overnight. Please add ticket replies in the M.D.G. IT client area rather than replying to the ticket email while this is being resolved.

Need to monitor M.D.G. IT outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/22/2024 11:07AM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 02/22/2024 04:00AM

Piped ticket emails are not working after a critical security upgrade overnight. Please add ticket replies in the M.D.G. IT client area rather than replying to the ticket email while this is being resolved.

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook