Outage in Macquarie University IT

Incident - Service Unavailable / Service Outage: Turnitin

Resolved Major

June 03, 2026 - Started 8 days ago - Lasted 7 days
Official incident page

Incident Report

Turnitin is currently Unavailable. We are working to resolve this and apologise for any inconvenience caused. OneHelp Reference Number: INC0204861 Services Affected: Turnitin Impact: Staff/Students For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

Components affected

Macquarie University IT Turnitin

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 06/11/2026 03:05AM

This incident has been resolved.

MONITORING 8 days ago - at 06/04/2026 02:12AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 06/04/2026 01:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 06/04/2026 01:40AM

Turnitin is currently Unavailable.

We are working to resolve this and apologise for any inconvenience caused.

OneHelp Reference Number: INC0204861
Services Affected: Turnitin
Impact: Staff/Students

For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au

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