Outage in Macquarie University
Incident - Service Unavailable / Service Outage: iShare, iTeach
Resolved MajorIncident Report
iShare, iTeach is currently Unavailable.
We are working to resolve this and apologise for any inconvenience caused.
OneHelp Reference Number: INC0196401 and INC0196411
Services Affected: iShare, iTeach
Impact: Staff/Students
For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/17/2025 04:21AM
This incident has been resolved, with a workaround being applied to restore access to both iShare and iTeach.
iTeach resolved 14:00 AEDT, iShare resolved at 14:30 AEDT.
INVESTIGATING
3 months ago - at 11/17/2025 12:17AM
iShare, iTeach is currently Unavailable.
We are working to resolve this and apologise for any inconvenience caused.
OneHelp Reference Number: INC0196401 and INC0196411
Services Affected: iShare, iTeach
Impact: Staff/Students
For more information, please contact the IT Service Desk on 02 9850 HELP (4357) Opt 2, or email onehelp@mq.edu.au
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