Outage in MadKudu

Delays with pulling data

Resolved Major
June 16, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

Our infrastructure has been experiencing delays in pulling new data from our customers' systems over the weekend. Our team has been notified and is actively looking into the issue.
Components affected
MadKudu data.madkudu.com

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/16/2025 02:41PM

This incident has been resolved. MadKudu is pulling data normally again. Expect any remaining scoring delay backlog to clear in the next 12 hours.

MONITORING 4 months ago - at 06/16/2025 11:16AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 06/16/2025 09:51AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 06/16/2025 09:23AM

Our infrastructure has been experiencing delays in pulling new data from our customers' systems over the weekend. Our team has been notified and is actively looking into the issue.

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