Outage in MaestroQA

AWS Outage Impact on MaestroQA

Resolved Minor
December 07, 2021 - Started about 3 years ago
Official incident page

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Outage Details

AWS is currently experiencing an outage. Earlier today, that outage affected the ability to Export Scores and Reports from our app from approximately 11am - 12pm EST. That functionality has been restored and we are continuing to monitor the situation. Additionally, our provider of in-app chat support, Intercom, is also impacted by the AWS outage. When chatting with our support team, you may experience some latency. In the event that our in-app chat becomes unavailable, you can reach out to us for support via email at team@MaestroQA.com
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/08/2021 03:23PM

AWS has restored their services. All MaestroQA systems and services are operational. If you are experiencing any issues, please reach out to our support team via in-app chat.

MONITORING about 3 years ago - at 12/08/2021 12:27AM

AWS is beginning to see recovery in the region hosting our services. Although we are not currently seeing impact to our app, we will leave this incident open for monitoring until tomorrow morning.

MONITORING about 3 years ago - at 12/07/2021 08:58PM

We are continuing to monitor the AWS outage, which is ongoing. Currently, our app performance is not impacted.

Additionally, our provider of in-app chat support, Intercom, is also impacted by the AWS outage. When chatting with our support team, you may experience some latency. In the event that our in-app chat becomes unavailable, you can reach out to us for support via email at team@MaestroQA.com

MONITORING about 3 years ago - at 12/07/2021 06:47PM

AWS is currently experiencing an outage. Earlier today, that outage affected the ability to Export Scores and Reports from our app from approximately 11am - 12pm EST. That functionality has been restored and we are continuing to monitor the situation.

Additionally, our provider of in-app chat support, Intercom, is also impacted by the AWS outage. When chatting with our support team, you may experience some latency. In the event that our in-app chat becomes unavailable, you can reach out to us for support via email at team@MaestroQA.com

Latest MaestroQA outages

Intercom Outage - 7 months ago
App slow load times - about 1 year ago
9/21 Incident - over 3 years ago

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