Outage in Magensa
Non-Magensa Notification: WorldPay Incident Communication
Resolved MinorIncident Report
The following incident is being report by WorldPay for their Express payments transaction processing - possible declines:
Initial
Incident #: INC0658940
Incident Start: 2026-09-21 07:12:00 UTC | 2026-09-21 03:12:00 EDT
Platform Affected: Integrated Payments - Express - Transaction processing
Issue: There is an incident which is intermittently affecting transaction processing on the Integrated Payments - Express platform.
Status: Initial
Impact: Some transactions may be declined.
Actions Taken to Restore Service: Worldpay technical resources are working to identify and resolve the issue.
NEXT UPDATE : 2026-09-21 18:00:00 UTC | 2026-09-21 14:00:00 EDT
Worldpay Incident Communication Management
Global Command Center
Components affected
Magensa MPPG (All versions) Magensa Decrypt and Forward (All versions) Magensa UnigateTrusted by 1,000+ teams
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RESOLVED
15 days ago - at 09/21/2026 05:35PM
FYI: resolved:
Final
Incident #: INC0658940
Incident Start: 2026-09-21 07:12:00 UTC | 2026-09-21 03:12:00 EDT
Platform Affected: Integrated Payments - Express - Transaction processing
Issue: There was an incident which intermittently affected transaction processing on the Integrated Payments - Express platform.
Status: Final
Impact: Some transactions may have been declined.
Actions Taken to Restore Service: Worldpay technical resources resolved an internal issue to restore service. Worldpay teams will continue to monitor the environment for stability.
Incident Resolved: 2026-09-21 16:49:00 UTC | 2026-09-21 12:49:00 EDT
Worldpay Incident Communication Management
Global Command Center
MONITORING
15 days ago - at 09/21/2026 05:04PM
The following incident is being report by WorldPay for their Express payments transaction processing - possible declines:
Initial
Incident #: INC0658940
Incident Start: 2026-09-21 07:12:00 UTC | 2026-09-21 03:12:00 EDT
Platform Affected: Integrated Payments - Express - Transaction processing
Issue: There is an incident which is intermittently affecting transaction processing on the Integrated Payments - Express platform.
Status: Initial
Impact: Some transactions may be declined.
Actions Taken to Restore Service: Worldpay technical resources are working to identify and resolve the issue.
NEXT UPDATE : 2026-09-21 18:00:00 UTC | 2026-09-21 14:00:00 EDT
Worldpay Incident Communication Management
Global Command Center
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