Outage in Mailchimp
Campaign Reports Page Displays 0% Opens and Clicks
Resolved Major
August 04, 2026 - Started about 5 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Mailchimp experienced a major incident lasting approximately 2 hours in which campaign reports incorrectly displayed 0% Opens and 0% Clicks across campaigns. The Engineering team investigated and resolved the issue. Reporting metrics were temporarily inaccurate, impacting users' ability to assess campaign performance during this period.
We are currently aware of and investigating an issue with campaigns showing 0% Opens and 0% Clicks. Our Engineering team is working on a resolution and we will provide further updates as they become available.
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