Outage in MailerSend

Email status report issue.

Resolved Minor
April 10, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're currently seeing an issue where the ​Delivered​ status isn't updating in MailerSend. Emails are still sending and delivering as expected — this is just a reporting issue. Sorry for the confusion this might've caused! We're working on a fix and will update here once it's resolved.
Components affected
MailerSend APP
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/10/2025 10:41AM

The incident has been resolved.

MONITORING about 2 months ago - at 04/10/2025 10:20AM

The fix has been deployed. The incident did not impact deliverability—it only caused an incorrect status label to be displayed. We’re currently monitoring and processing the queue successfully. All deliverability statuses are expected to be displayed correctly within the next 30 minutes.

MONITORING about 2 months ago - at 04/10/2025 08:39AM

We have identified the fix and are monitoring

INVESTIGATING about 2 months ago - at 04/10/2025 07:32AM

We're currently seeing an issue where the ​Delivered​ status isn't updating in MailerSend. Emails are still sending and delivering as expected — this is just a reporting issue.

Sorry for the confusion this might've caused! We're working on a fix and will update here once it's resolved.

Latest MailerSend outages

Application and API outage - 5 months ago
We are experiencing a technical issue - 6 months ago
We're experiencing a technical issue - delays on webhooks and bulk email sending - 9 months ago
We are experiencing a technical issue - 11 months ago
We are experiencing a technical issue - 12 months ago

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