Outage in Mailgun

Europe - Email Delivery Latency

Resolved Minor
October 17, 2024 - Started 28 days ago - Lasted about 9 hours
Official incident page

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Outage Details

Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.
Components affected
Mailgun Outbound Delivery
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 10/17/2024 08:41PM

This incident has been resolved.

MONITORING 28 days ago - at 10/17/2024 08:02PM

A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.

IDENTIFIED 28 days ago - at 10/17/2024 07:15PM

We are continuing to work with our network provider to bring this range online.

IDENTIFIED 28 days ago - at 10/17/2024 05:36PM

Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.

MONITORING 28 days ago - at 10/17/2024 05:26PM

We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.

MONITORING 28 days ago - at 10/17/2024 03:30PM

Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.

IDENTIFIED 28 days ago - at 10/17/2024 01:34PM

We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.

IDENTIFIED 28 days ago - at 10/17/2024 12:12PM

Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.

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