Outage in Mailgun

Degraded performance

Resolved Minor
May 19, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of degraded performance.
Components affected
Mailgun API Mailgun Email Validation Mailgun SMTP Mailgun Inbox Placement Mailgun Outbound Delivery Mailgun Inbound email processing Mailgun Events & Logs

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/19/2025 10:28PM

This incident has been resolved.

MONITORING 5 months ago - at 05/19/2025 09:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 05/19/2025 09:33PM

We have identified an issue with one of our datastores and are attempting to implement a fix.

INVESTIGATING 5 months ago - at 05/19/2025 09:27PM

We are currently investigating reports of degraded performance.

source IsDown Mailgun service outage with API errors Reports started 11 minutes before official outage was reported

Users report Mailgun API down, receiving status 500 and 401 errors indicating server issues or incorrect credentials.

Latest Mailgun outages

Login issues with Mailgun Application - 19 days ago
Sending errors in US - about 1 month ago
Message Delays in US Region - about 1 month ago
Email Validation 500s - about 1 month ago
EU email delivery latency - about 2 months ago

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