Outage in Make
Facebook Lead Ads Error: "Unsupported get request. Object with ID "..." does not exist, cannot be loaded due to missing permissions or does not support this operation"
Resolved MinorIncident Report
Summary AI Generated
Meta's API experienced issues that prevented Facebook Lead Ads from functioning properly across all Make platforms, causing leads data and payloads to fail with permission errors. The incident affected Make's EU and US regions for 21.7 hours, disrupting Facebook lead generation workflows. Meta resolved the underlying API issues, restoring normal Facebook Lead Ads functionality and lead data flow.
We've identified that Meta API is experiencing issues impacting Facebook Leads* data and payloads.
Our team created a bug report and escalated this to Meta team and awaiting their confirmation & resolution of the ongoing issue.
We are actively monitoring the situation and will update you as soon as we have an update or more information available.
Components affected
Make eu1.make.com Make us1.make.com Make us1.make.celonis.com Make eu1.make.celonis.com Make eu2.make.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 05/14/2026 05:59AM
Meta has resolved the issue on their end, and API traffic has returned to normal state. Your Facebook Lead Ads scenarios should now be working as expected, and new leads from Facebook will resume flowing through without issues.
If you are still experiencing issues, do not hesitate to contact our support.
MONITORING
20 days ago - at 05/13/2026 01:27PM
Facebook Lead Ads API traffic is looking stable for now. We keep monitoring the situation and awaiting confirmation from Meta about situation being fully resolved
IDENTIFIED
21 days ago - at 05/13/2026 08:19AM
We've identified that Meta API is experiencing issues impacting Facebook Leads* data and payloads.
Our team created a bug report and escalated this to Meta team and awaiting their confirmation & resolution of the ongoing issue.
We are actively monitoring the situation and will update you as soon as we have an update or more information available.
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