Outage in ManageEngine
Component "Custom ServiceDesk Plus Cloud" and a few other components are Down
Resolved Major
July 13, 2026 - Started 8 days ago
- Lasted 42 minutes
Incident Report
Summary AI Generated
ManageEngine ServiceDesk Plus Cloud experienced a major outage lasting 42 minutes, rendering the platform completely down or severely degraded for users. Affected users reported the service progressing from extreme slowness—with page loads taking up to 5 minutes—to full unresponsiveness. The incident was resolved and service was restored following the 42-minute disruption.
"ME Service Desk Plus Cloud" is Down
Components affected
ManageEngine Custom ServiceDesk Plus CloudTrusted by 1,000+ teams
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