Outage in ManageEngine
"Custom ServiceDesk Plus Cloud" is Down
Resolved Major
July 13, 2026 - Started 8 days ago
- Lasted 38 minutes
Incident Report
Summary AI Generated
ManageEngine's Custom ServiceDesk Plus Cloud experienced a major outage lasting 38 minutes, rendering the service completely down. Users reported the platform was highly unresponsive, with pages taking up to 5 minutes to load or failing to load entirely. The service has since been restored to normal operation.
"Custom ServiceDesk Plus Cloud" is Down
Components affected
ManageEngine Custom ServiceDesk Plus CloudTrusted by 1,000+ teams
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