Outage in Manatal

Application inaccessible

Resolved Major
January 16, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We're experiencing an issue on our servers. The application is currently unavailable. Our engineers are currently working on identifying the issue and fixing it as soon as possible. We will keep you informed in this thread as soon as possible
Components affected
Manatal Web Application Manatal API Manatal Career Page Manatal Resume Parsing Manatal Marketplace Manatal Premium posting Manatal Emailing Manatal Enrichment Manatal Heroku Manatal Intercom Web Messenger Manatal Stripe API Manatal Fastly Amsterdam (AMS) Manatal Fastly New York (LGA) Manatal Fastly Tokyo (HND) Manatal Fastly Johannesburg (JNB) Manatal Fastly Sydney (SYD) Manatal Fastly Singapore (QPG) Manatal mailgun API Manatal SendGrid API v3 Manatal AWS ec2-us-east-1

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/16/2023 03:30PM

This incident has been resolved.

MONITORING almost 3 years ago - at 01/16/2023 12:45PM

A fix has been implemented and our engineers will keep monitoring the application status.

IDENTIFIED almost 3 years ago - at 01/16/2023 12:36PM

Our engineers have identified the issue and are working on fix.

We will keep this post updated with our latest findings.

INVESTIGATING almost 3 years ago - at 01/16/2023 12:34PM

We're experiencing an issue on our servers. The application is currently unavailable.

Our engineers are currently working on identifying the issue and fixing it as soon as possible.

We will keep you informed in this thread as soon as possible

Latest Manatal outages

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Unable to perform quick searches due to a temporary issue with Quick Search feature - 21 days ago
Temporary issue with Job Board Connect causing incomplete candidate profiles from Indeed. - about 1 month ago
Platform Outage Due to AWS Service Disruption - about 2 months ago
Temporary issue with our Job Board Connect feature where some candidates are created as "No Name" candidates. - 3 months ago

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