Outage in ManyChat

Instagram messages deliverability issue

Resolved Minor
December 16, 2024 - Started 12 months ago - Lasted about 3 hours

Incident Report

Update: Meta has confirmed the incident on their Status Page: u003chttps://metastatus.com/ig-messengeru003e Some accounts might experience problems with sending and receiving messages on Instagram due to Meta outage. We are aware of the problem and are already investigating it. We will update you on this incident once there is any news on the subject.

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Latest Updates ( sorted recent to last )
IDENTIFIED 12 months ago - at 12/17/2024 01:45AM

Update: Meta has confirmed the incident on their Status Page: u003chttps://metastatus.com/ig-messengeru003e Some accounts might experience problems with sending and receiving messages on Instagram due to Meta outage. We are aware of the problem and are already investigating it. We will update you on this incident once there is any news on the subject.

MONITORING 12 months ago - at 12/17/2024 03:17AM

Meta reported that the issue should be fixed by now; we are currently monitoring the situation.

source IsDown Service outage sends code in messages Reports started 14 minutes before official outage was reported

Service automatically sends code replies in DMs, affecting all user interactions.

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