Outage in Mapbox

Missing or Incorrect POI Brand Name in Search

Resolved Major
September 12, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified an issue where users searching for select POI brands in the US and Germany will either not get results or the returned POI names will just be numbers. The fix is identified and a rollback operation is underway.
Components affected
Mapbox Search
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/12/2023 09:23PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 09/12/2023 08:14PM

We've identified an issue where users searching for select POI brands in the US and Germany will either not get results or the returned POI names will just be numbers. The fix is identified and a rollback operation is underway.

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