Outage in Mapbox

Missing or Incorrect POI Brand Name in Search

Resolved Major
September 12, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We've identified an issue where users searching for select POI brands in the US and Germany will either not get results or the returned POI names will just be numbers. The fix is identified and a rollback operation is underway.
Components affected
Mapbox Search

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/12/2023 09:23PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 09/12/2023 08:14PM

We've identified an issue where users searching for select POI brands in the US and Germany will either not get results or the returned POI names will just be numbers. The fix is identified and a rollback operation is underway.

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