System Latency

This incident has been fully resolved as of 11:05 AM ET. Normal service has been restored to all affected systems after 55 minutes of disruption.

We sincerely apologize for any disruption this incident may have caused to your business operations. If you have any questions or are still experiencing issues, please contact us at support@marketman.com or through your dedicated account manager.

We've identified the root cause of the issue as elevated database load caused by a background data synchronization process.

The issue began at 17:10 IL time (10:10 AM ET) and was resolved at 18:05 IL time (11:05 AM ET). During that window the system was slower than usual, but all functionality kept working as expected and no data was lost.

Our engineering team resolved the issue by reducing the load from the synchronization process on the database. Performance has returned to normal.

No action is required from users. If an operation timed out during that window, please retry it.

We'll keep monitoring closely and share any further updates if needed. Thank you for your patience.

We detected an issue with system latency and our engineering team is actively investigating. Users may experience slow response times.

We're currently gathering data and working to identify the root cause.

We'll provide another update as soon as we have significant findings. We apologize for any disruption this may cause to your operations.