DNS issue impacting multiple services

We have completed DNS changes to resolve the issue and are seeing full recovery across all Marqeta services.

We have completed DNS changes to resolve the issue. We are continuing to see improved performance across Marqeta services. Low level error rates continue which we are actively working to resolve.

We have moved Payment Processing to Operational

We have marked ACH Processing as Partial Outage - we expect a processing delay

Next update will be in 30 minutes.

We have completed DNS changes to resolve the issue. We are continuing to see improved performance across Marqeta services. Low level error rates continue which we are actively working to resolve.

Next update will be in 10 minutes.

We have added further DNS changes to resolve the issue. We are continuing to see improved performance across Marqeta services.

Next update will be in 10 minutes.

We continue to monitor the impact of the initial DNS changes to resolve the issue. We are seeing improved performance across Marqeta services.

Initial DNS changes to resolve the issue are propagating and we are monitoring systems. We will be updating this status page again in 10 minutes.

We have identified the root cause and deployed a remediation. We are now monitoring for service recovery.

Updating Reporting & Analytics to Major Outage

Updating components impacted, we are seeing partial impact across Marqeta services.

We are seeing transaction processing impact. This will increase the Stand-in Processing (STIP) rate for impacted programs.

We are continuing to investigate this issue and gathering impact.

Marqeta Dashboard is currently unreachable. We are seeing partial impact to tokenization.

We are actively working on resolving the issue.