Outage in Marqeta

Several API endpoints returning HTTP 500/HTTP 403

Resolved Major
June 24, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Marqeta detected an incident beginning at 2024-06-24 10:40:00 UTC that may cause several API endpoints returning HTTP 500/HTTP 403.
Components affected
Marqeta Sandbox
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/24/2024 05:02PM

Marqeta resolved this incident at 16:59 UTC.

The rollback was successful, and the team has verified that there are no further errors.

If you have any questions or concerns, please reach out to your Customer Success representative. Thank you for your patience and understanding, and we apologize for any inconvenience.

IDENTIFIED 6 months ago - at 06/24/2024 03:29PM

Marqeta has identified an incident that may have an impact on several API endpoints returning HTTP 500/HTTP 403. We are actively working to resolve the situation.

It was determined that the problem originated from a deployment that took place on Friday, 2024-06-21. The team chose to revert the deployment as a corrective action.

We apologize for any inconvenience this incident may cause, and will periodically provide updates here until the incident is resolved.

INVESTIGATING 6 months ago - at 06/24/2024 02:01PM

Marqeta detected an incident beginning at 2024-06-24 10:40:00 UTC that may cause several API endpoints returning HTTP 500/HTTP 403.

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