Outage in Marqeta
No/Low token status changed requests received from Visa
Resolved MinorIncident Report
We can see a drop in token status change requests from Visa across all programs between 3:15 PT and 3:40 PT. Our Team is investigating the issue with the highest priority with Visa Support being involved to get more information.
Cardholders will be unable to activate their cards.
Components affected
Marqeta Digital Wallets & TokenizationNeed to monitor Marqeta outages?
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 11/20/2024 01:37PM
The situation is stable, and no further disruptions were noticed. We are waiting for feedback from Visa to identify the root cause.
MONITORING
12 months ago - at 11/20/2024 12:15PM
Inbound token change requests have rebounded to normal levels for now. We are waiting for Visa to understand the root cause and will continue to monitor the situation.
INVESTIGATING
12 months ago - at 11/20/2024 12:09PM
We can see a drop in token status change requests from Visa across all programs between 3:15 PT and 3:40 PT. Our Team is investigating the issue with the highest priority with Visa Support being involved to get more information.
Cardholders will be unable to activate their cards.
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