Outage in Marqeta

No/Low token status changed requests received from Visa

Resolved Minor
November 20, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Need to monitor Marqeta outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Marqeta, and never miss an outage again.
Start Free Trial

Outage Details

We can see a drop in token status change requests from Visa across all programs between 3:15 PT and 3:40 PT. Our Team is investigating the issue with the highest priority with Visa Support being involved to get more information. Cardholders will be unable to activate their cards.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/20/2024 01:37PM

The situation is stable, and no further disruptions were noticed. We are waiting for feedback from Visa to identify the root cause.

MONITORING about 1 month ago - at 11/20/2024 12:15PM

Inbound token change requests have rebounded to normal levels for now. We are waiting for Visa to understand the root cause and will continue to monitor the situation.

INVESTIGATING about 1 month ago - at 11/20/2024 12:09PM

We can see a drop in token status change requests from Visa across all programs between 3:15 PT and 3:40 PT. Our Team is investigating the issue with the highest priority with Visa Support being involved to get more information.

Cardholders will be unable to activate their cards.

Be the first to know when Marqeta and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime