Outage in Marqeta

Tokenization Failures on the Visa Network

Resolved Major
September 07, 2024 - Started 6 months ago - Lasted about 8 hours
Official incident page

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Outage Details

Our Engineers have been alerted to challenges in the Visa network. We have a response team gathered and we are working with Visa to isolate the source.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 09/08/2024 12:46AM

The issue within the Visa network has been resolved. Due to the nature of the failure, if Digital Wallet Tokens continue to fail they will need to be reprovisioned.

IDENTIFIED 6 months ago - at 09/07/2024 06:47PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 09/07/2024 05:26PM

The issue has been isolated to the Visa Network and we are working with them to get an ETA on resolution.

INVESTIGATING 6 months ago - at 09/07/2024 05:00PM

Our Engineers have been alerted to challenges in the Visa network. We have a response team gathered and we are working with Visa to isolate the source.

Latest Marqeta outages

AWS Maintenance on us-east-2 - about 1 month ago
3DS VISA authentication issues - about 2 months ago
Some OTP is failing to send in US - about 2 months ago

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