Marqeta customers might observe a delay in settlement and clearing processes in Visa Network

Visa and Pulse reports should now be caught up for all customers. Visa clearing should now be caught up for all customers.

Pulse reports from today should be delivered for all customers. The Visa clearing is continuing to process. We now expect this to be caught up by tomorrow morning.

Visa reports are processed and delivery should be caught up for all customers. For Pulse the reports from before November 13th have been delivered. Pulse reports from today are still processing. These files will be processed and delivered today.

For clearing on Visa, we are still working through the backlog of the files before November 13th. We expect this to be caught up today.

Engineers have resolved the root cause affecting the processing of Visa and Pulse clearing and reports.

Visa reports are processed and delivery should be caught up for all customers. For Pulse the reports from before November 13th have been delivered. Pulse reports from today are still processing. These files will be processed and delivered today.

For clearing on Visa, we are still working through the backlog of the files before November 13th. We expect this to be caught up today.

We are continuing to work on a fix for this issue. Full resolution is expected today.

We are continuing to work on a fix for this issue. Full resolution is expected tomorrow morning.

Engineering teams are actively working to restore file processing. We will continue to share updates and new information as it becomes available.

Engineering teams continue efforts to restore file processing capabilities. Additional updates and timelines to be communicated as they become available.

Engineers are continuing to work to restore file processing. They anticipate this will be resolved today. Additional updates and time frames will be provided here once they are known.

Engineers have confirmed that Pulse files are also affected. Engineers are continuing to actively investigate to mitigate the impact and resolve the issue.

Issue was identified to be an internal service traffic issue that is impacting some of the file processing on Visa network, and Engineering team is currently working on developing a fix to address the reporting and clearing services issue. In the mean time, we are processing existing visa network files at reduced capacity.

On Nov 11, Marqeta observed a technical issue that is disturbing the communication of some of the clearing & settlement files on Visa Network.
Our teams are actively investigating to mitigate the impact and resolve the issue.