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Outage in Marqeta

STIPs on Multiple Card Networks

Resolved Minor
June 03, 2026 - Started 2 months ago - Lasted 8 days
Official incident page

Incident Report

Summary AI Generated

Marqeta experienced an issue with Stand-In Processing (STIP) across multiple card networks starting June 3, 2026 at 08:42 PT, affecting payment processing operations. The root cause was identified as a degraded physical network connection that required hardware replacement from their vendor. The incident was resolved on June 11, 2026 after the physical network connection was restored and system stability was verified, with the service returning to normal operations across all affected card networks.

On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will follow up with additional details as soon as more information is available. A follow-up notification with more detail will be sent within 30 minutes.
Components affected
Marqeta Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 06/11/2026 04:48PM

On Thursday, June 11th, 2026, Marqeta engineers have confirmed that the the physical network connection has been successfully restored, and operations have returned to normal across all affected card networks.

Following a period of active monitoring with no further issues observed, long-term system stability has been fully verified.

MONITORING about 2 months ago - at 06/08/2026 03:51PM

On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT.
Our ongoing technical investigation has isolated the root cause of this incident to a degraded physical network connection. We are actively coordinating with our hardware vendor for an expedited component replacement. In the interim, Marqeta engineers are continuously monitoring the affected infrastructure and managing traffic loads to mitigate any further customer impact. We will provide a final resolving update once the hardware replacement is complete and long-term system stability has been fully verified.

MONITORING 2 months ago - at 06/04/2026 03:57PM

On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Mitigations remain in place and the root cause is being investigated throughout the day.

MONITORING 2 months ago - at 06/03/2026 04:12PM

On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team has drained the affected region to stabilize the STIPs, and will continue investigating the root cause.

INVESTIGATING 2 months ago - at 06/03/2026 03:49PM

On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will follow up with additional details as soon as more information is available. A follow-up notification with more detail will be sent within 30 minutes.

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