Outage in Marqeta
Mastercard Digital Wallet Token Outage
Resolved MajorIncident Report
Summary AI Generated
Marqeta experienced a 2-hour outage affecting Mastercard digital wallet token operations, during which all requests to activate, suspend, resume, or remove tokens failed across all impacted programs. The root cause was traced to an issue on Mastercard's side, which Marqeta escalated directly to them. Normal operations were restored by 07:24 PDT on July 29, 2026, with a root cause analysis to follow.
We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team is actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.
Components affected
Marqeta Digital Wallets & TokenizationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/29/2026 02:24PM
Marqeta engineers have confirmed digital wallet token operations have returned to normal. We will continue to engage with Mastercard to provide an RCA.
INVESTIGATING
8 days ago - at 07/29/2026 01:37PM
We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team has escalated with Mastercard, and they have confirmed an issue on their side that they are actively investigating. We will post another update as soon as we have more information.
INVESTIGATING
8 days ago - at 07/29/2026 01:03PM
We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team has escalated with Mastercard and are actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.
INVESTIGATING
8 days ago - at 07/29/2026 12:26PM
We are currently experiencing an issue affecting Mastercard digital wallet token operations, including activating, suspending, resuming, and removing tokens. All requests of this type are currently failing across all affected programs. The issue began at approximately 11:44 UTC. Our team is actively checking for the root cause and working toward a resolution. We will post another update as soon as we have more information.
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