Outage in Marqeta
IVR System Impaired
Resolved MajorIncident Report
Marqeta's system provider Twilio is experiencing a service interruption and it is impacting our IVR service. We are engaged with Twilio and monitoring their progress.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 04/01/2025 12:53PM
Twilio reports that performance has returned to normal, there should be no additional effects of the outage.
MONITORING
9 months ago - at 03/31/2025 08:00PM
Twilio reports that performance has returned to normal. We will continue monitoring for now to ensure there are no lingering effects.
IDENTIFIED
9 months ago - at 03/31/2025 04:16PM
Marqeta's system provider Twilio is experiencing a service interruption and it is impacting our IVR service. We are engaged with Twilio and monitoring their progress.
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