Outage in Marqeta

Delayed clearing file from Visa in Europe, delayed clearing webhooks.

Resolved Minor
May 13, 2025 - Started about 19 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We have a delayed clearing file from Visa this morning, resulting in some of this morning's domestic clearings not being processed yet. It should be received shortly and processed as soon as we receive it. We will update this incident as soon as we confirm receipt of the file.
Components affected
Marqeta Webhooks
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 05/13/2025 12:52PM

This file is completely processed, and all clearing webhooks have been sent from our platform.

MONITORING about 19 hours ago - at 05/13/2025 10:35AM

We have received the file from Visa, and are processing it now, and Visa customers in Europe will be receiving those webhooks imminently.

IDENTIFIED about 19 hours ago - at 05/13/2025 10:32AM

We have a delayed clearing file from Visa this morning, resulting in some of this morning's domestic clearings not being processed yet. It should be received shortly and processed as soon as we receive it. We will update this incident as soon as we confirm receipt of the file.

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