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Outage in Marqeta

Delayed Visa Clearings January 6th

Resolved Minor
January 06, 2026 - Started 2 months ago - Lasted about 23 hours
Official incident page

Incident Report

Some clearing transactions are delayed due to a corrupted file from Visa containing malformed characters. We've notified Visa and are waiting for a corrected file. Affected clearings will be processed once received. We will update here once Visa send a corrected file. We have no ETA as yet from Visa for this.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/07/2026 10:01AM

All clearings have been posted from the affected file. If you notice any discrepancies, please raised them with Marqeta support.

IDENTIFIED 2 months ago - at 01/06/2026 11:45PM

The corrupted Visa file has been repaired and is now processing. Reporting should be completed shortly. We do not yet have an ETA for when transactions will be cleared, one will be shared here once it has been determined.

IDENTIFIED 2 months ago - at 01/06/2026 07:45PM

Marqeta engineers have determined that Visa's corrupted file may not be possible to repair. We are continuing to wait for Visa's Clearing team to provide updates.

We will update here once Visa sends a corrected file. We have no ETA as yet from Visa for this.

IDENTIFIED 2 months ago - at 01/06/2026 05:44PM

We are continuing to wait for Visa's Clearing team to provide updates. In the meantime, Marqeta engineers are investigating the possibility of repairing Visa's corrupted file.

We will update here once Visa sends a corrected file. We have no ETA as yet from Visa for this. We will also update here if the file repair approach is possible.

IDENTIFIED 2 months ago - at 01/06/2026 02:20PM

Visa has escalated the issue to their Clearing team for investigation. Once their investigation in complete they will be able to provide us with an corrected file. Affected clearings will be processed once received.

We will update here once Visa send a corrected file. We have no ETA as yet from Visa for this.

IDENTIFIED 2 months ago - at 01/06/2026 10:46AM

Some clearing transactions are delayed due to a corrupted file from Visa containing malformed characters. We've notified Visa and are waiting for a corrected file. Affected clearings will be processed once received.

We will update here once Visa send a corrected file. We have no ETA as yet from Visa for this.

Latest Marqeta outages

Elevated API Timeouts - 25 days ago
Duplicate transaction postings - about 1 month ago
STIPs across all networks - about 1 month ago

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