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Outage in Marqeta

Increase Rate Of Magstripe Declines

Resolved Minor
April 03, 2026 - Started 15 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

Marqeta experienced an increased rate of declines for card-present transactions using magnetic stripe swipe, causing physical cards in good standing to be incorrectly declined at point-of-sale locations. The issue affected the Payment Processing component and persisted for 8.5 hours before engineers successfully resolved all instances. Cardholders would have experienced unexpected transaction failures despite having valid cards and sufficient account status.

From March 24th, we are experiencing an increase in the rate of declines for card-present transactions using magnetic stripe swipe (magstripe). This may cause cardholder's physical cards to be declined even though the cards and accounts are in good standing. Engineers are working to resolve this issue today. We will update here once this work is complete.
Components affected
Marqeta Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/04/2026 04:15AM

Engineers have resolved the last known instances of this issue.

IDENTIFIED 15 days ago - at 04/04/2026 02:55AM

Engineers are continuing to work to resolve the last few instances of this issue. We will update here once this work is complete.

IDENTIFIED 15 days ago - at 04/03/2026 07:44PM

From March 24th, we are experiencing an increase in the rate of declines for card-present transactions using magnetic stripe swipe (magstripe). This may cause cardholder's physical cards to be declined even though the cards and accounts are in good standing. Engineers are working to resolve this issue today. We will update here once this work is complete.

Latest Marqeta outages

Delay in bank file delivery - about 1 month ago
STIPS on Master Card network - about 1 month ago
FEDACH Processing Delay - about 2 months ago
Elevated API Timeouts - 2 months ago

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