Outage in Marqeta
Visa SMS File Delay
Resolved MinorIncident Report
Summary AI Generated
Marqeta experienced a 9.9-hour delay in receiving daily Visa SMS settlement files, which affected the Reporting & Analytics components. Visa identified transmission issues on their end that prevented the files from being delivered as expected. The incident was resolved when Visa successfully transmitted the delayed files and Marqeta's engineering teams completed processing and generated all associated reports.
On Friday, June 5, 2026, Marqeta engineers detected a delay in receiving Visa SMS Files. Visa has been notified and we are actively working to resolve it as quickly as possible.
A follow-up notification with more detail will be sent within 30 minutes.
Components affected
Marqeta Reporting & AnalyticsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 06/06/2026 02:22AM
Marqeta's engineering teams have successfully completed the ingestion and processing of the delayed Visa SMS settlement files. All associated reports have been generated.
All systems are operating normally, and this is now fully resolved.
MONITORING
13 days ago - at 06/06/2026 12:35AM
Following up on our previous updates, Marqeta has successfully received the delayed SMS settlement files from Visa at 17:30 PST. Our engineering teams have initiated the ingestion and processing of those files , and we will provide a final resolution update once the data is completely processed and verified.
IDENTIFIED
13 days ago - at 06/05/2026 11:33PM
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Visa has identified the missing files and are investigating why they are unable to transmit. We will update this page again once we have a confirmed action plan from Visa and an ETA to receiving the delayed files.
INVESTIGATING
14 days ago - at 06/05/2026 05:34PM
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Currently Marqeta engineers are engaging Visa to expedite file delivery and are monitoring for receipt and processing.
We will update this page again once we have a confirmed action plan from Visa and an ETA to receiving the delayed files.
INVESTIGATING
14 days ago - at 06/05/2026 05:04PM
On Friday, June 5, 2026, Marqeta engineers detected a delay in expected daily Visa SMS settlement file delivery. Currently Marqeta engineers are engaging Visa to expedite file delivery and are monitoring for receipt and processing.
We will update this page again in 30 minutes.
INVESTIGATING
14 days ago - at 06/05/2026 04:34PM
On Friday, June 5, 2026, Marqeta engineers detected a delay in receiving Visa SMS Files. Visa has been notified and we are actively working to resolve it as quickly as possible.
A follow-up notification with more detail will be sent within 30 minutes.
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