On June 29, 2026, Marqeta experienced a ~5.2-hour delay in receiving Visa clearing files beginning at 05:45 PT, impacting payment processing clearing and reporting. The root cause was an internal issue on Visa's end, which Visa resolved by resending the delayed files, resulting in an approximate 3-hour delay in clearing processing and reporting. All delayed files were fully processed by 11:21 PT.
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All delayed files have been processed.
On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Visa has addressed an internal issue and has successfully sent the files. This will result in a ~3 hour delay for clearing processing and reporting. We will update this space again once the delay has been addressed, or upon any notable change in status.
On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Our team is engaging Visa to actively investigate the root cause and provide the files in a timely manner.
A follow-up notification with more detail will be sent when we receive context from Visa.
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