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Outage in Marqeta

Delay in Receiving Visa Clearing Files

Resolved Minor
June 29, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

On June 29, 2026, Marqeta experienced a ~5.2-hour delay in receiving Visa clearing files beginning at 05:45 PT, impacting payment processing clearing and reporting. The root cause was an internal issue on Visa's end, which Visa resolved by resending the delayed files, resulting in an approximate 3-hour delay in clearing processing and reporting. All delayed files were fully processed by 11:21 PT.

On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Our team is engaging Visa to actively investigate the root cause and provide the files in a timely manner. A follow-up notification with more detail will be sent when we receive context from Visa.
Components affected
Marqeta Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/29/2026 06:21PM

All delayed files have been processed.

INVESTIGATING about 1 month ago - at 06/29/2026 01:53PM

On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Visa has addressed an internal issue and has successfully sent the files. This will result in a ~3 hour delay for clearing processing and reporting. We will update this space again once the delay has been addressed, or upon any notable change in status.

INVESTIGATING about 1 month ago - at 06/29/2026 01:12PM

On Monday, June 29, 2026, Marqeta engineers detected a delay in receiving Visa clearing files, starting at approximately 05:45 PT (12:45 UTC). Our team is engaging Visa to actively investigate the root cause and provide the files in a timely manner.

A follow-up notification with more detail will be sent when we receive context from Visa.

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