Outage in Marqeta
Mastercard 3DS Degraded Traffic
Resolved MajorIncident Report
Summary AI Generated
Mastercard experienced a network-side outage affecting 3D Secure (3DS) authentication requests beginning at 00:48 PT on July 15, 2026, which degraded 3DS traffic through Marqeta for approximately 8.5 hours. Marqeta engineers identified and confirmed the issue with Mastercard, who acknowledged it as their own infrastructure problem. Traffic stabilized and the incident was resolved by 09:28 PT, with Marqeta continuing to monitor pending formal confirmation from Mastercard.
On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 07/15/2026 04:28PM
Traffic continues to be steady and the upstream 3D Secure service is reporting there is no further impact detected or reported to them. We are continuing to await Mastercard's confirmation and any additional details about the cause of their outage. We will reopen this status page if we become aware of any change in their status.
MONITORING
22 days ago - at 07/15/2026 09:17AM
We see traffic returning but we have not heard confirmation from Mastercard that the issue is resolved, we are continuing to monitor to ensure full resolution from the network
IDENTIFIED
22 days ago - at 07/15/2026 09:16AM
We see traffic returning but we have not heard confirmation from Mastercard that the issue is resolved, we are continuing to monitor to ensure full resolution from the network
IDENTIFIED
22 days ago - at 07/15/2026 08:22AM
On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team has contacted Mastercard and they have confirmed this as their network-side outage affecting 3DS. They have confirmed they are continuing to investigate and will begin to provide updates as they determine them. A follow-up notification with more detail will be posted here as soon as Mastercard shares it.
INVESTIGATING
22 days ago - at 07/15/2026 07:57AM
On Wednesday, July 15, 2026, Marqeta engineers detected an issue affecting Mastercard 3D Secure (3DS) authentication requests, starting at approximately 00:48 PT (07:48 UTC). Our team is actively investigating the root cause and assessing the full scope of impact. A follow-up notification with more detail will be sent within 30 minutes.
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