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Outage in Marqeta

STIPs and transaction declines

Resolved Minor
September 26, 2026 - Started 10 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

**Marqeta STIPs and Transaction Declines – September 26, 2026** On September 26, 2026, at approximately 5:31 PM PT, Marqeta experienced an issue affecting stand-in transaction processing (STIPs) and transaction declines within its Payment Processing infrastructure. An upstream infrastructure vendor identified the root cause and applied a fix, restoring full connectivity by approximately 6:00 PM PT — roughly 30 minutes after onset. Marqeta monitored systems through the weekend to confirm stability, with no recurrence observed before formally resolving the incident.

As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will update this page again upon any substantial change in status.
Components affected
Marqeta Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/28/2026 02:47PM

On Saturday, September 26, 2026. Marqeta detected an issue affecting stand-in transaction processing (STIPs) and transaction declines with impact start time at approximately 5:31 PM PT. We immediately engaged our upstream infrastructure provider, who identified the root cause and applied a fix, restoring full connectivity by approximately 6:00 PM PT that same evening. Marqeta engineers continued monitoring systems closely throughout the weekend to confirm stability, and we observed normal transaction processing with no recurrence of the issue. This incident is now resolved. We appreciate your patience throughout this incident.

MONITORING 10 days ago - at 09/27/2026 02:09AM

As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will continue to press the vendor for their investigation and will continue monitoring throughout the weekend.

INVESTIGATING 10 days ago - at 09/27/2026 01:43AM

As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will update this page again upon any substantial change in status.

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