Outage in Mastercard API

Production - Service issue detected

Resolved Major

March 02, 2026 - Started 7 days ago - Lasted about 14 hours

Incident Report

Summary AI Generated

The Mastercard API experienced a major service issue affecting the Merchant Match Tool in production for 13.7 hours. The incident impacted the production environment and specifically disrupted the Merchant Match Tool functionality. The service has been restored after the extended outage period.

Affected services: Merchant Match Tool

Components affected

Mastercard API Production Mastercard API Merchant Match Tool

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