Outage in Mastercard API

Sandbox - Service issue detected

Resolved Major

April 24, 2026 - Started about 2 hours ago - Lasted 8 minutes

Incident Report

Summary AI Generated

The Mastercard API sandbox environment experienced a major service issue affecting MDES Customer Service and Transaction API for Acquirers. The incident impacted the sandbox testing environment, preventing developers from accessing these critical API services. The service was restored after 8 minutes of downtime.

Affected services: MDES Customer Service, Transaction API for Acquirers

Components affected

Mastercard API Sandbox Mastercard API MDES Customer Service Mastercard API Transaction API for Acquirers

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