Outage in Mastercard API
Sandbox - Service issue detected
Resolved Major
July 28, 2026 - Started 9 days ago
- Lasted 6 days
Incident Report
Summary AI Generated
A major service issue was detected in the Mastercard API sandbox environment, specifically affecting the MDES Customer Service component. The incident lasted approximately 6.4 days (153.1 hours) before resolution. The sandbox environment for MDES Customer Service was disrupted, impacting developers and teams relying on it for testing and integration work.
Affected services: MDES Customer Service
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