Outage in mastodon.social

Database connection issue

Resolved Major

March 12, 2024 - Started almost 2 years ago - Lasted about 8 hours

Incident Report

We are currently experiencing an issue connecting to the database. Investigation is ongoing.

Components affected

mastodon.social Website & API mastodon.social Background queues

Need to monitor mastodon.social outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

INVESTIGATING almost 2 years ago - at 03/12/2024 12:20PM

We are currently experiencing an issue connecting to the database. Investigation is ongoing.

IDENTIFIED almost 2 years ago - at 03/12/2024 12:31PM

Confirmed that Hetzner is experiencing an outage with their vSwitches, which we are using for our database connection. We will continue to monitor.u003chttps://status.hetzner.com/incident/9406c500-9c8b-48be-9591-a73691134096u003e

MONITORING almost 2 years ago - at 03/12/2024 12:44PM

Database connectivity is restored. Continuing to monitor the situation while the Hetzner status remains open.

IDENTIFIED almost 2 years ago - at 03/12/2024 03:06PM

Our hosting provider is having a network issue again, causing [mastodon.social](http://mastodon.social) to be unavailable.We are monitoring the situation to ensure everything comes back online as soon as the network is working again.

MONITORING almost 2 years ago - at 03/12/2024 03:39PM

The network issue has been fixed by our provider and all services are back online.We are monitoring the situation, but Hetzner has not yet announced that the underlying issue is fixed, so it may break again.

Latest mastodon.social outages

Connectivity/timeout issues with sidekiq - 21 days ago

Emails from mastodon.social are paused - 7 months ago

Backend outage - 8 months ago

Timelines are not updating with some clients - 12 months ago

Degraded performance - 12 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook