Outage in MASV
Partial service outage
Resolved MinorIncident Report
Between 5:18AM-7:00AM EDT, we had a partial service outage that rendered many users unable to view some pages on the web app. Existing uploads/downloads were not affected. Our initial investigation indicates that our main database has crashed which triggered this outage. The database has been successfully recovered and is fully operational. We are still investigating the root cause of the crash and we will post updates on the upcoming few hours
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 11/01/2022 04:15PM
The incident has been resolved. Our engineering team has identified the root cause of the database crash and patched it.
MONITORING
over 3 years ago - at 11/01/2022 12:58PM
Between 5:18AM-7:00AM EDT, we had a partial service outage that rendered many users unable to view some pages on the web app. Existing uploads/downloads were not affected. Our initial investigation indicates that our main database has crashed which triggered this outage. The database has been successfully recovered and is fully operational. We are still investigating the root cause of the crash and we will post updates on the upcoming few hours
Latest MASV outages
Database cluster upgrade - over 3 years ago
This is an example incident - over 4 years ago
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