Technical issue with the latest mobile app version

As of yesterday afternoon, the issue has been resolved. If you’ve already updated the app, please try force-closing it. If the issue persists, delete and reinstall the app.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue is only affecting a very small number of users, but we’re working hard to resolve the issue completely.

The issue is related to the latest app version.
If you haven’t updated, please wait.

If you already updated, the following actions may resolve the issue depending on your device:
• iOS: Force close the app or delete and reinstall
• Android: Clear app cache or force close

You can also use the web version as an alternative.

We’re actively working on implementing a fix and will update soon.

The issue has been identified and a fix is being implemented.

Please use the website until the issue has been solved.

We are currently investigating this issue.