Outage in Materialize
Admins unable to access Account Settings page
Resolved Minor
October 24, 2025 - Started 4 months ago
- Lasted 2 days
Incident Report
We’re investigating an issue where the Account Settings page, which renders the admin portal from our authentication provider, is not loading. As a result, admins are currently unable to manage users. Please contact our support team: https://materialize.com/docs/support/ if you are critically impacted by this issue.
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 10/24/2025 04:03PM
We’re investigating an issue where the Account Settings page, which renders the admin portal from our authentication provider, is not loading. As a result, admins are currently unable to manage users. Please contact our support team: https://materialize.com/docs/support/ if you are critically impacted by this issue.
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