Outage in Matillion

Severe third-party outage: Matillion service unavailable

Resolved Major
October 30, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Matillion service's are currently unavailable due to a severe third-party ongoing outage.
Components affected
Matillion Hub Matillion Custom Connectors EU Matillion EU Batch Pipelines Matillion US Batch Pipelines Matillion Custom Connectors US Matillion EU Change Data Capture (CDC) Pipelines Matillion US Change Data Capture (CDC) Pipelines Matillion Data Loader Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/30/2023 09:10PM

Matillion has observed the platform returning to regular behaviour post-deployment of resolution by third parties.

IDENTIFIED about 1 year ago - at 10/30/2023 08:45PM

Third-party has identified the issue and is working to mitigate the downstream impact.

IDENTIFIED about 1 year ago - at 10/30/2023 08:40PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 10/30/2023 08:34PM

Matillion service's are currently unavailable due to a severe third-party ongoing outage.

Latest Matillion outages

Issue with Snowflake Cortex AI component within Data Productivity Cloud - 17 days ago
Data Productivity Cloud - Pipeline execution is stalled within EU Region - 20 days ago
Scheduler Service: Schedules that have been created for any pipeline that is within a folder in the last 4 days may not be executing when the scheduled time occurs. - about 1 month ago
Account administration issue affecting a small group of customers - about 1 month ago
Scheduler: Some scheduled pipelines running an hour earlier in regions which observe daylight savings times (DST) - about 2 months ago

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